Shipping policy
Shipping Policy
At Wardrobe Haven, we deliver fashion straight to your doorstep — safely and on time. Here’s what you need to know about how we ship:
Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Within Kenya
We offer nationwide delivery via trusted courier services.
Estimated delivery times:
Nairobi & nearby areas: 1–2 business days
Other major towns: 2–4 business days
Remote areas: Up to 5 business days
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location.
Free delivery may apply during promotional periods or for orders above a set value.
Order Tracking
You’ll receive a confirmation via SMS or email once your order has been dispatched so you can monitor your delivery.
Important Notes
Double-check that your delivery address and phone number are correct before placing your order.
If a package is returned due to incorrect information or failed delivery, reshipping charges may apply.
Need Help?
We’re happy to assist with any delivery updates or concerns:
📧 wardrobehaven23@gmail.com
📞 WhatsApp: 0708 476 958